Terms & Conditions, Policies

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Terms & Conditions, Policies

 Terms and Conditions:

Please read these terms and conditions (“Terms”) carefully before using our website or engaging with our products or services. By accessing or using our website or engaging with our products or services, you acknowledge and agree to the following terms:

  1. Acceptance of Terms: These Terms govern your use of our website and any products or services offered by ECS Global, the brand name of Evid Class Solutions LLP. (“we,” “our,” or “us”). By accessing or using our website or engaging with our products or services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website or engaging with our products and services.
  1. Representation of Product/Service Names: Our website may mention specific product or service names for representation purposes. However, please note that the actual product or service names and logos may differ depending on the provider of that product or service. The use of specific names on our website is solely for illustrative purposes and does not imply an endorsement or partnership with the respective providers.
  1. Intellectual Property Rights: Our website and its contents, including but not limited to text, graphics, images, logos, trademarks, and software, are protected by intellectual property laws and are the property of ECS Global or our licensors. You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from any content on our website without prior written consent from ECS Global.
  1. Third-Party Content and Links: Our website may contain links, references, or advertisements to third-party websites, products, or services. These third-party entities are independent of ECS Global, and we do not endorse, control, or assume any responsibility for the content, policies, or practices of these third parties. Your interactions with any third-party website, product, or service are solely between you and the respective third party, and we encourage you to review their terms and privacy policies.
  1. Limitation of Liability: ECS Global shall not be held liable for any direct, indirect, incidental, consequential, or exemplary damages arising out of or in connection with your use of our website or engagement with our products or services. This includes, but is not limited to, any loss of data, revenue, or profits, regardless of whether we have been advised of the possibility of such damages.
  1. Privacy Policy: Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
  1. Modifications to Terms: We reserve the right to modify or update these Terms at any time without prior notice. Changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically for any updates.
  1. Governing Law and Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

If you have any questions or concerns about these Terms, please contact us at [email protected]

Disclaimer:

Please read this disclaimer carefully before using or purchasing any products or services offered by ECS Global, the brand name of Evid Class Solutions LLP (“we,” “our,” or “us”). By accessing or using our website or engaging with our products or services, you acknowledge and agree to the following terms:

  1. Collaboration with Educafe Student Solutions Pvt Ltd: ECS Global collaborates with Educafe Student Solutions Pvt Ltd (“Educafe”) to offer certain products and services. The collaboration involves sharing resources, expertise, and technologies to enhance the quality and scope of our offerings. However, please note that ECS Global and Educafe are separate legal entities, and each entity is responsible for its own products, services, and operations.
  1. Independent Responsibility: ECS Global and Educafe operate independently in terms of their respective products, services, and business practices. While we strive to maintain a high level of quality and integrity in our collaborations, we cannot guarantee the accuracy, completeness, or reliability of the products or services offered by Educafe. It is important to understand that any engagement with Educafe, including the use of their products or services, is subject to their own terms, conditions, and privacy policies.
  1. Liability Limitation: ECS Global shall not be held liable for any direct, indirect, incidental, consequential, or exemplary damages arising out of or in connection with your use of Educafe’s products or services. This includes, but is not limited to, any loss of data, revenue, or profits, regardless of whether we have been advised of the possibility of such damages.
  1. Third-Party Content: Our website or products may contain links, references, or advertisements to third-party websites, products, or services. These third-party entities are independent of ECS Global and Educafe. We do not endorse, control, or assume any responsibility for the content, policies, or practices of these third parties. Your interactions with any third-party website, product, or service are solely between you and the respective third party, and we encourage you to review their terms and privacy policies.
  1. No Warranty: ECS Global makes no warranties, expressed or implied, regarding the accuracy, reliability, or suitability of the information, materials, products, or services provided on our website or through our collaborations with Educafe. All such content is provided on an “as-is” and “as-available” basis, without any warranty of any kind.
  1. Changes and Updates: We reserve the right to modify, update, or discontinue any products, services, or collaborations with Educafe without prior notice. Changes may include modifications to this disclaimer, terms of use, or privacy policies. It is your responsibility to review this disclaimer periodically for any updates.

By using our website, products, or services, you agree to hold ECS Global harmless from any claims, demands, or damages arising out of your engagement with Educafe or your use of their products or services. If you do not agree with any part of this disclaimer, please refrain from using our website or engaging with our products and services.

If you have any questions or concerns about this disclaimer, please contact us at [email protected]

Refund Policy:

Please carefully read this refund policy before using or purchasing any products or services offered by ECS Global, the brand name of Evid Class Solutions LLP (“we,” “our,” or “us”). By accessing or using our website or engaging with our products or services, you acknowledge and agree to the following terms:

  1. General Policy: We strive to provide high-quality products and services that meet the expectations of our customers. However, in certain circumstances, you may be eligible for a refund as outlined below.
  1. Eligibility for Refunds: Refund eligibility is determined on a case-by-case basis and may vary depending on the specific product or service purchased. Generally, the following conditions apply:

A. Digital Products: Due to the nature of digital products, such as software licenses, online courses, or downloadable content, we typically do not offer refunds unless explicitly stated otherwise in the product description or terms of use.

B. Physical Products: If you have purchased a physical product from us, please refer to the product description or packaging for specific refund guidelines. We may offer refunds for damaged or defective items, subject to verification and return of the product as outlined in our return policy.

C. Services: Refund availability for services, such as consulting or implementation, will be evaluated on a case-by-case basis. Factors such as the stage of the service, the level of completion, and the specific circumstances surrounding the request will be taken into consideration.

  1. Refund Requests: If you believe you are eligible for a refund, please submit a refund request in writing to our customer support team within the specified time period, if any, mentioned in the product or service description. The refund request should include the following details:
    1. Your full name and contact information.
    2. Order or invoice number.
    3. Detailed explanation of the reason for the refund request.
    4. Any supporting documentation or evidence, if applicable.
  1. Refund Process: Upon receipt of your refund request, we will review it and determine its eligibility based on our refund policy. We may contact you for further information or clarification if needed. Please note the following:
    1. Refunds may be issued using the same payment method used for the original purchase. In certain cases, we may request alternative payment details for processing the refund.
    2. Refunds will be processed within a reasonable timeframe, typically within seven working days from the approval of the refund request.
  1. Non-Refundable Items: The following items are generally non-refundable unless required by applicable law:
    1. Shipping and handling charges.
    2. Any non-transferable or non-refundable expenses incurred by us in providing the products or services.
    3. Third-party fees or charges associated with the purchase.
  1. Changes and Updates: We reserve the right to modify or update this refund policy at any time without prior notice. Changes will be effective immediately upon posting on our website. It is your responsibility to review this refund policy periodically for any updates.

If you have any questions or concerns about this refund policy, please contact us at [email protected]

Privacy Policy:

This Privacy Policy explains how ECS Global, the brand name of Evid Class Solutions LLP (“we,” “our,” or “us”) collects, uses, discloses, and protects the personal information of users (“you” or “your”) when you access or use our website www.ecsglobal.in (“website”). We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Policy.

  1. Information We Collect:

A. Personal Information: When you visit our website, we may collect personal information that you voluntarily provide to us, such as your name, email address, contact number, and any other information you choose to provide.

B. Log Data: Our servers automatically collect certain information when you access or use our website, such as your IP address, browser type, referring/exit pages, and timestamps.

C. Cookies: We may use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and personalize content. You can control the use of cookies through your browser settings.

  1. Use of Information:

A. We may use the personal information we collect to provide, maintain, and improve our website, products, and services, and to communicate with you about your inquiries, orders, or other requests.

B. We may use aggregated and anonymized information for statistical and analytical purposes to understand trends, preferences, and user behavior on our website.

C. We may use your personal information to send you promotional materials, newsletters, or other marketing communications if you have consented to receive such communications. You can opt out of receiving these communications at any time.

  1. Disclosure of Information:

A. We may share your personal information with trusted third-party service providers who assist us in operating our website, delivering products or services, or conducting business activities on our behalf. These service providers are obligated to maintain the confidentiality and security of your personal information.

B. We may disclose your personal information if required by law, legal process, or governmental request, or to protect our rights, privacy, safety, or property, or that of others.

C. In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction, subject to applicable data protection laws.

  1. Data Security:

A. We employ appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

B. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

  1. Third-Party Links:

Our website may contain links to third-party websites or resources. We do not control or endorse the privacy practices of these third parties. This Privacy Policy does not apply to such third-party websites or resources, and we encourage you to review their respective privacy policies.

  1. Children’s Privacy:

Our website is not directed towards individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will take appropriate steps to remove the information.

  1. Changes to the Privacy Policy:

We reserve the right to modify or update this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on our website. It is your responsibility to review this Privacy Policy periodically for any updates.

  1. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email protected]

Last updated: 30 June 2023

By using our website, you consent to the collection, use, disclosure, and protection of your personal information as described in this Privacy Policy.

Cookie Policy

Introduction

This Cookie Policy (“Policy”) explains how ECS Global, the brand name of Evid Class Solutions LLP, uses cookies and similar technologies on their website (https://ecsglobal.in/) (“Website”). This Policy aims to provide you with clear and comprehensive information about the types of cookies used, their purposes, and your choices regarding the use of cookies.

By accessing or using the Website, you agree to the use of cookies as described in this Policy. If you do not agree to the use of cookies, please disable them or refrain from using the Website.

What are Cookies?

Cookies are small text files that are stored on your device (computer or mobile device) when you visit a website. They are widely used to make websites work more efficiently, enhance user experience, and provide useful information to website owners.

How We Use Cookies?

ECS Global uses cookies for various purposes, including but not limited to:

  1. Essential Cookies: These cookies are necessary for the proper functioning of the Website and enable you to navigate and use its features.
  1. Analytical Cookies: We use analytical cookies to collect information about how visitors use the Website, such as the number of visitors, the pages visited, and the sources of traffic. This helps us improve the performance and usability of the Website.
  1. Functional Cookies: These cookies enable the Website to remember choices you make and provide enhanced functionality and personalization. For example, they may remember your language preferences or login information.
  1. Third-Party Cookies: Our Website may also use cookies from third-party services, such as social media platforms or analytics providers. These cookies are subject to the respective third parties’ privacy policies and are beyond our control.

Your Choices

Most web browsers allow you to manage your cookie preferences. You can typically set your browser to accept or reject cookies, or to prompt you before accepting them. Please note that disabling cookies may impact your ability to access and use certain features of the Website.

Contact Us

If you have any questions or concerns about this Cookie Policy or the use of cookies on the Website, you can contact us at [email protected]  We will be happy to assist you.

Sustainability Policy

At ECS Global, an EduCollab Organization headquartered in India, we firmly believe in the power of education, collaboration, and innovation to shape a brighter future. Our mission is to unite diverse entities within the education ecosystem, recognizing that addressing complex problems requires collective effort rather than isolated endeavors. With our tagline “Educate || Collaborate || Solve,” we emphasize our unwavering commitment to working hand in hand with partners from various sectors within the education landscape. By fostering collaboration and knowledge sharing, we strive to address the multifaceted challenges that hinder progress in the field of education.

  1. Commitment to Sustainability:

ECS Global is dedicated to integrating sustainable practices into our operations, recognizing that environmental and social responsibility are essential components of our long-term success. We are committed to minimizing our environmental footprint, promoting social equity, and contributing positively to the communities in which we operate.

  1. Environmental Stewardship:

We will adopt sustainable practices that reduce our impact on the environment. This includes but is not limited to:

– Conserving natural resources such as energy and water by implementing efficient technologies and practices.

a. Minimizing waste generation through recycling, reusing, and responsible disposal.

b. Reducing greenhouse gas emissions by promoting energy-efficient systems and renewable energy sources.

c. Assessing and mitigating the environmental impact of our products and services throughout their lifecycle.

  1. Social Responsibility:

We will prioritize social responsibility by:

  • Fostering diversity, equality, and inclusion within our workforce, ensuring fair treatment and equal opportunities for all.
  • Promoting ethical business practices and maintaining transparent communication with our stakeholders.
  • Supporting local communities through initiatives that enhance education, empowerment, and sustainable development.
  • Partnering with organizations that share our commitment to social causes and actively contributing to collective efforts.
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  1. Collaboration and Partnerships:

We recognize that addressing sustainability challenges requires collaboration among stakeholders. We will actively seek partnerships with like-minded organizations, including educational institutions, nonprofits, government bodies, and industry leaders. By leveraging collective knowledge, resources, and expertise, we aim to achieve meaningful and scalable impact.

  1. Continuous Improvement and Reporting:

ECS Global is dedicated to continuous improvement in our sustainability efforts. We will regularly assess our practices, set achievable goals, and measure progress. Additionally, we will transparently report our sustainability performance, sharing successes, challenges, and lessons learned with our stakeholders.

At ECS Global, we view sustainability as an integral part of our identity and purpose. Through our commitment to education, collaboration, and innovation, we strive to drive positive change in the education landscape while minimizing our environmental impact and promoting social responsibility. Together, we can build a sustainable future for generations to come.